FAQ Center of NoteCable Atunes Music Converter
[1]Launch NoteCable Apple Music Converter on your computer and log in your Apple Music account. Click Profile icon, and you will get the registration window.
[2]Copy and paste the registration Email and Code into the registration pop up dialog. Then click Register to log into the program.
There are two possible causes for invalid code.
[1] The registration code doesn't match the program. Please make sure you are running the right program.
[2] Extra spaces are accidentally added while filling in your e-mail and code. Please check whether there are spaces before or after the registration info.
If you still get the Error Message, please contact our support team via [email protected] for help.
The trial version allows you to download three files at a time and can only convert the first 1 minute of each song. You will get the message as below when you try to convert music with the trial version. To unlock the restriction, please purchase a license.
In general, the new license key will be sent to the email address once the subscription is renewed. If you do not receive the license key after auto-renewal subscription, please check your Spam E-mail folder just in case it was incorrectly classified as spam. And you can provide registered email address and order ID to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. And we will send you the newly updated license quickly.
In order to meet people's needs and provide a better service, NoteCable offers 3 subscription plans. Below are something should be informed:
1. There are 3 types of subscription plans for your choice (1 month/ 1 year/ Lifetime). Your plan will determine how long you can use the program to convert music from Apple Music.
2. If you purchase a 1-month or 1-year subscription, to ensure the service, the two license types will auto-renew after 1 month or 1 year. If you don't need it anymore, you can cancel the next subscription at any time before the renewal date.
3. Each license can be used on one PC only.
4. NoteCable commits a 100% money-back guarantee within 5 days for NoteCable Atunes Music Converter 1-month & 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.
If you have other questions about the subscription, please read NoteCable Subscription FAQ.
Yes, NoteCable Atunes Music Converter supports batch conversion, so you can add the entire playlist to convert. please note that it can convert one playlist at a time.
This software needs at least macOS 11 or later, including the latest macOS 26 Tahoe. If you’re using a version earlier than macOS 11, please upgrade your system or switch to the Windows version. If you're a paid user and can't upgrade, we can offer you a Windows version license for free; just contact our support team for help.
Ensure that the audio device is properly connected. Verify that music playback is functioning correctly in the official application. If all checks are positive, try the conversion process once more.
Downloads require you to be logged into your Spotify account for access verification. Please log in to your account to resume the download.
Go to Settings > Privacy & Security > Automation and turn on the Music switch under NoteCable Apple Music Converter.
Installing both iTunes and the Music app may result in music not being accessible. Please uninstall the Music app and try again.
Note: If the above solutions still cannot fix your problems, please provide the detailed information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. And we will submit your feedback to our developers and inform you if the solution is available.
